Tuesday, January 8, 2013

Statement Of Work

History

Sam has a video shop with some 10000 DVDs and blu rays. He keeps his inventory in Excel, but lately it has become too much to manage. He is keeping rental information in Excel also. Each time someone rents a video he gets their phone and address and so has a lot of duplicate information. He has a problem tracking who has turned in videos late. Multiple versions of the inventory. Team members often mis-enter data causing difficulties when searching for things. Sometimes they give customers unofficial discounts.

A database could help solve most of these problems.

Scope

The new database will track the inventory. It will track customer information and deposits. Track rentals and returns and fines due for late returns. It provide reports on customer preferences in order to make suggestion for rentals. It might also track customer requests and reservations.Track Employee involvement with rentals.

objectives

Better tracking of inventory and rentals

Timeline

Gather information --2 weeks
Requirements--1 week
Business rules--1 week
Design --
Normalization
Build the database --Physical design
Test the database

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